How We Do It

We understand the importance unpaid debts have on your SME or businesses cashflow. With our experienced team we will be able to devise a strategy that is tailored to your specific needs. We focus on achieving the best possible outcome at an affordable cost. 

Recoups offers a wide range of services, from debt collection and debt recovery, to bookkeeping, credit control and credit checks. Our team has the experience to provide you with the best solutions for any situation. We believe in providing our customers with a service that is both practical and efficient. That’s why we offer a range of cost-effective services which will help you achieve results.

Have a read of these frequently asked questions to give you an idea of how Recoup will chase your debtors.

How do I instruct you? 

After your Free Debt Assessment, if you are happy with our action plan, we will then send you a copy of our Terms & Conditions and our New Debt Instruction form to commence instruction. To ensure a quick resolution, we would need to know the following:

• Name of the party that is liable to pay
• Address of the party that is liable to pay
• Amount to be recovered
• Copies of invoices/statements
• Copies of any communications between the parties

Same Day Action?

Upon receipt of your instruction, we will immediately issue a letter of demand the same day to your Debtors, requesting payment immediately. Our award-winning, experienced team will take all necessary measures to ensure that your Debtors comply with the letter and make payment promptly.

How long does the process take? 

Our debt collection process is usually completed within 1-2 weeks. More often than not, Debtors usually contact Recoup within 48 hours of receiving our final demand letter to start discussing the resolution of their debt. This makes us one of the fastest and most effective debt recovery companies in the industry. In most cases, we have found that Debtors are keen to resolve the matter quickly and avoid further costs and interest applicable under The Late Payment Of Commercial Debt Act.

What is your success rate? 

We understand that debt recovery can be a difficult and stressful process. That is why we strive to provide solutions that are as fast and effective as possible. We have developed our service to ensure that debts can be recovered in the most efficient way, without any added hassle or stress.

Our team of experienced professionals can help you quickly identify the best course of action for your situation. We will develop a personalized plan to ensure that all your requirements are met. Whether it’s negotiating with creditors, creating payment plans, or filing legal documents, we’re here to help.

We are delighted to offer our debt recovery services to you. Our debt recovery team has a track record of impressive results, achieving successful outcomes in over 90% of instructions for debt recovery, be it an unpaid invoice, overdue debt or even County Court Judgments (CCJ).  On average, debts are recovered within 7-14 days. In over 50% of cases, we have achieved full recoveries within 48 hours of instruction. 

Are there any up front or hidden fees? 

Unlike other debt collection agencies, you do not pay for:

• Membership or annual subscription fees
• Account loading fees or administration fees
• No hidden charges of any kind
• Business to Business Debt Collection
• Debt Assessments

Are there debts too small to recover? 

No! We will take on any size debt and charge an agreed commission against monies recovered only. 

Does the Debtors pay Recoup or the client? 

Our innovative Debt Recovery Solution is the perfect one-stop shop for collecting late payments. We will always request that your Debtors pay directly to you and even request that our fees are included in the payment so there’s never any confusion.

Once the payment is successfully transferred into your account, we will then invoice you for our fees. Our solution simplifies the entire debt collection process, allowing you to focus on what matters most – running your business.

Is a debt too old to recover? 

Have you been wondering if a debt is too old to recover? Our professional debt collection services could be just what you need. Our team of experienced and specialised collectors in the UK can help you retrieve debts that are not Statute Barred (under 6 years old in the UK).

We understand that recovering an old debt can seem like a daunting task, but we have the knowledge, skills, and experience to take on any of those old cases.

Our experienced team has the knowledge and expertise to identify special circumstances and navigate the legal system to ensure the successful collection of CCJs. Our success rate is over 90% and we offer our services at a fraction of the cost compared to most collections